Mission Cabins, which has stood for 18 months, is closing so that construction can begin on affordable housing. Most residents of the 60 tiny homes near 16th and Mission have already moved out.
Residents by and large said they were glad they came to the cabins — but still expressed frustration with staff and strict rules.
“When I come in here, the place, my room, everything looks awesome to me,” recalled Antrinette Jenkins, who in May 2024 was one of the first to move in and is now one of the last to leave. “All I had was two blankets and a couple bags. But now it looks like a one-bedroom apartment.”
Jenkins had been living on the streets of the Mission. Then one day, a member of the city’s Homeless Outreach Team checked in on her and offered a spot at the Mission Cabins.
“Five minutes later, I’m inside of this place here … out of the cold, out of the water,” Jenkins said.
It wasn’t all sunshine. Jenkins felt that there were too many rules and restrictions. “We don’t even have a key to our own door,” she said.
Then there were the staff members, who she says picked on her, telling her she couldn’t keep certain things in her room or eat in there. She said they would go into her room when she wasn’t there, and claims that one stole her ID and debit card.
Jenkins is looking forward to moving into a single-room occupancy hotel and leaving the Mission behind.
“I’m hoping to be in my own place, way out of this area of drug activity and crime,” she said. “I want to be somewhere where it’s quiet. A little bit of scenery and a nice next door neighbor.” She plans to find a husband and get “a couple of puppies.”
As Jenkins sat outside the cabins on a recent day, John Debella, a former resident who had already been relocated to permanent housing, walked by with his dog, Peaches.
Debella moved into the cabins in June 2024 after over 25 years of living on the streets of San Francisco, including in the Mission where he grew up. When he moved in, he was struggling with fentanyl use but decided he needed to give Peaches a stable home. “If something happened to me,” he thought, “no one was going to take care of my dog.”
Though Debella was grateful for the stability, he was less fond of the cabin’s restrictions, something that homeless people have frequently cited as a reason for not wanting to move into shelters.
“The staff was hella policing me,” he said. They would search him, and at one point told him that if he forgot to muzzle Peaches again she would have to leave the cabins even though she was his service dog. Like Jenkins, he also reported that he’s had stuff go missing from his room, including lottery tickets and some of his knicknacks.
But still, he is glad he went. “If I wasn’t there, I’d probably be in jail,” Debella said.
Steve Good, the president and CEO of Five Keys, which operated the site, said that residents frequently get frustrated with restrictions after having “unabashed freedom” while living on the street. “In order to maintain the security, sanitation and safety of the Mission Cabins or any homeless shelter, we had to have a series of rules,” he said.
He added that these rules include regular room checks to ensure that residents are alive and safe and that the rooms are clean. There are prohibitions on bringing open food containers inside, since that could attract rodents and bugs. He hasn’t had to fire anyone for stealing, he said.
The cabins were intended to serve people like Debella who have ties to the Mission, said Santiago Lerma, who leads the Mission’s Street Team. “Giving people the option to be in the place where they know people, they feel community, they feel safe, helped to motivate a lot of people who had been long-term unhoused make the decision to come inside,” Lerma said.
Lerma said he saw a lot of “really good success stories” come out of the cabins. “There’s people that I’ve been dealing with for years that I thought were too far gone. I see them now and I’m like, ‘What? Like you, you’re totally different, and doing well and healthy,’” he said.
Though the site closure takes 68 shelter spots out of the Mission, homeless department spokesperson Emily Cohen said that 62 additional spots are set to open at Mission Action, another shelter in the Mission at South Van Ness and 21st, on Oct. 1.
In the meantime, the city and Five Keys are looking for a “new location” for the cabins, said Good. The announcement could be made “in the next week,” he said.
Some neighbors who live on Capp Street near the cabins wish they could stay put. Five Keys operated under a “good neighbor policy,” providing round-the-clock security on the block to clean graffiti, move drug users away, pick up litter, and generally keep the block clean and safe.
The agreement came after fierce opposition to the cabins from Capp Street neighbors and parents at Marshall Elementary, which is at the corner of Capp and 15th.
“We were definitely concerned about concentrating a population of individuals that have potential history of drug abuse and other issues next to an elementary school,” said Naomi Fox, who lives on Capp Street and is the PTA Treasurer at Marshall.
Then-District 9 Supervisor Hillary Ronen approved the project anyway, with a promise to residents: “I feel comfortable now looking you all in the eye and saying that this is going to make the neighborhood better,” she said.
Fox and other neighbors say that Five Keys lived up to its promise. “Having the guards there has been a positive thing for our block,” Fox said. “I know that guards, from talking to them and getting to know them personally, really cared about helping the school community.”
“I think Five Keys has been a positive presence on the sidewalk, and I think they’ve been very helpful and respectful of both people that are unhoused and the residents,” Aaron Wojack, a Capp Street resident said.
Now, once the site is cleared, Fox and Wojack worry that street conditions will worsen. “I think when they go away the quality of life on the streets might suffer a little bit,” Wojack said.
